Security Centre
Protecting you against fraud is our priority. We work tirelessly to keep your money and identity safe and to help you spot anything suspicious.
If you suspect fraud or have any concerns,contact us. You can also speak to your Credit Unique Bank adviser.
If you receive a fraudulent or suspicious email, please forward it to fraud@creditunque.com.
The basics
- Never disclose your PIN or online security codes to anyone. We will never, ever ask you for them by phone, text or email
- Be wary of clicking on links or attachments in emails, particularly if you are not expecting to receive it
- Install anti-virus/firewall software on all of your devices (eg computers, tablets, phones, etc) and update it regularly
- Remember that caller display cannot always be trusted and callers may not be who they say they are. If in doubt, hang up and call us back on a number you recognise from a different phone
- Choose strong passwords and do not use the same PIN and password for everything
- Keep your bank updated with new contact details
- Check your statements and report anything you do not recognise
- Securely store financial and other valuable documents, such as your passport
- Ensure you dispose of documents diligently (for example, use a cross cut shredder to destroy statements when no longer required)
Protect your payments from scams
Scams can have a devastating impact on victims and it's important you understand the risks of making payments to scammers.
